Community Strategy Pilot Program
Build a clearer, more engaging community without guessing your way through it.
This 4-week pilot program is designed for business owners who are launching a new online community or improving an existing one. Together, we’ll look at what’s working, what’s unclear, and where the member experience can be strengthened so your community is easier to join, participate in, and return to.
This pilot is intentionally limited to a small number of participants so I can provide personalized attention throughout the program.
Who This Is For
This pilot is designed for business owners who want thoughtful guidance as they build, strengthen, or refine their online communities.
Launching a New Community
You’re adding a community to an established business and want to build it on a strong foundation.
Improving an Existing Community
Your community is established, but participation, structure, or the member experience could be stronger.
Increasing Member Participation
You want practical ways to encourage engagement, strengthen connections, and give members more reasons to return.
Creating a Better Member Experience
You want to clarify your community’s purpose, onboarding, structure, and overall member journey.
We Might Be a Great Fit If…
You’re open to feedback, willing to implement recommendations, and excited to refine your community throughout the process. Because this is a collaborative pilot, we’ll learn from each other as we work together to build a stronger community experience.
What We’ll Focus On
Every community is different, so we’ll tailor the pilot to your goals and challenges. Together, we’ll focus on the areas that will have the greatest impact on your members’ experience and your ability to manage the community with confidence.
Areas of Focus
- Community purpose and audience
- Community structure and organization
- Onboarding experience
- Member journey and activation
- Engagement opportunities
- Community rituals and participation
- Community roles and responsibilities
- Analytics and success metrics
What’s Included
Week 1 – Community Experience Assessment
We’ll review your current or planned community experience, identify strengths and gaps, and establish priorities for the weeks ahead.